Blue Shield of CA is more than just a medical plan provider. As a member, you have access to a wide variety of tools and resources to help you live your best life. Contact Blue Shield of CA any time for information on the following services:
Speak with a registered nurse any time of the day or night to ask questions regarding your health or the health of your family member. Nurses will help you evaluate an appropriate treatment option or advise you on how to seek care with a doctor.
Call 877-304-0504 to speak with a nurse.
Receive 3 face-to-face counseling sessions, at no cost to you, with a licensed therapist for support in all areas of life, such as:
Call any time to speak with an experienced therapist at 800-985-2405.
Take advantage of the special pricing and discounts on services and fees for programs that help you be your healthiest self:
This website highlights some of your benefit plans. Your actual rights and benefits are governed by the official plan documents. If any discrepancy exists between this communication and the official plan documents, the plan documents will prevail. The company reserves the right to change any benefit plan without notice. Benefits are not a guarantee of employment.
For benefit questions & claims assistance, contact TouchCare at 866-486-8242 or assist@touchcare.com.
For HR related questions, contact the HR Service Desk.