Looking for additional information regarding your benefits? Reach out to the contacts below.
Cigna Employee Assistance Program
877-622-4327
My Cigna
Employer ID: iherb
TouchCare Advocacy Service
866-486-8242
assist@touchcare.com
Touch Care
| Coverage | Contact/Policy Number | Phone | Website |
|---|---|---|---|
| Medical/Rx | Blue Shield of CA Group #W0064050 |
Trio HMO: 855-829-3566 PPO: 855-599-2650 |
Blue Shield CA |
| Health Savings Account (HSA) | WEX | 866-451-3399 | WEX |
| Flexible Spending Accounts (FSAs) | WEX | 866-451-3399 | WEX |
| Dental | Cigna Group #3339194 |
800-244-6224 | MyCigna |
| Vision | Vision Service Plan (VSP) Group #30042304 |
800-877-7195 | VSP |
| Team Member Assistance Program (EAP) | Cigna EAP Group iHerb |
877-622-4327 | MyCigna |
| Telemedicine Services | Telemedicine Services | 800-835-2362 | Teladoc |
| Life & AD&D Insurance | New York Life (Cigna) Life Policy #FLX9678599 AD&D Policy #OK969104 |
EOI: 800-732-1603 |
New York Life |
| Disability Insurance | New York Life (Cigna) STD Policy #VDT962237 LTD Policy #VDT962238 |
EOI: 800-732-1603 Disability Claims: |
New York Life |
| Voluntary Universal Life | Transamerica | 888-763-7474 | Transamerica Employee Benefits |
| Legal Plan | MetLife | 800-821-6400 | MetLife |
| ID Theft | Allstate | 800-789-2720 | Allstate |
| Voluntary Benefits (Critical Illness, Hospital Indemnity, Accident) | Cigna | 800-789-2720 | MyCigna |
| Auto and Homeowner’s Insurance | Farmers | 800-438-6381 | Farmers |
| 401(k) | Fidelity | 800-835-5097 | Fidelity (NetBenefits) |
| Perks and Discount Program | Working Advantage | 800-331-6483 | Working Advantage |
| Pet Insurance | Pet Benefit Solutions | 800-891-2565 | Pet Benefits |
| Benefit Resource & Health Advocacy | TouchCare | 866-486-8242 | TouchCare |
| Employment Verification Services | The Work Number | 800-367-5690 M-F 8am-8pm (ET) |
The Work Number |
| HR Service Desk | iHerb | iHerb Service Desk Portal |
This website highlights some of your benefit plans. Your actual rights and benefits are governed by the official plan documents. If any discrepancy exists between this communication and the official plan documents, the plan documents will prevail. The company reserves the right to change any benefit plan without notice. Benefits are not a guarantee of employment.
For benefit questions & claims assistance, contact TouchCare at 866-486-8242 or assist@touchcare.com.
For HR related questions, contact the HR Service Desk.
